ChartSafe — Privacy Notice
Provider: SafeFlash LLC ("SafeFlash," "we," "us") Product: ChartSafe Effective date: June 19, 2026 Version: 1.0
1. About this notice
This Privacy Notice explains how SafeFlash handles information in connection with the ChartSafe application. ChartSafe is a tool that dental and medical practices ("Customers") use to document anesthesia and sedation care.
Important boundary — PHI vs. this notice. Patient health information that a Customer enters into ChartSafe ("Protected Health Information" or "PHI") is handled under HIPAA and a separate Business Associate Agreement between SafeFlash and the Customer — not under this Privacy Notice. For questions about how their own patient data is handled, patients should contact their healthcare provider (the practice). This notice covers the non-PHI information SafeFlash handles to run the Service.
2. Information we handle
Account and practice information: practice name, license code, authorized-user names and roles, and contact details used to set up and support an account.
Device and technical information: a per-device identifier (UUID), app version, browser/OS type, and basic diagnostic or error information used to operate, secure, and troubleshoot the Service.
Customer Data (including PHI): the clinical and patient records a Customer enters. SafeFlash stores and processes this on the Customer's behalf as a Business Associate. We do not use it for our own purposes.
We do not sell personal information, and we do not use patient data for advertising.
3. How we use information
- to provide, operate, secure, and support the Service;
- to authenticate users and enforce tenant isolation between practices;
- to diagnose problems, prevent abuse, and improve reliability;
- to communicate with Customers about their account, security, and service changes;
- to meet legal and contractual obligations.
4. Where data is stored and who processes it
ChartSafe uses third-party infrastructure providers ("subprocessors") to run the Service:
- Microsoft Azure — backend hosting and storage (system of record for Customer Data).
- Cloudflare — application hosting/delivery.
Where a subprocessor handles PHI, SafeFlash maintains a Business Associate Agreement with that subprocessor as HIPAA requires. A current subprocessor list is available on request.
5. Local storage on your device
ChartSafe is a Progressive Web App. To work offline and load quickly, it stores data locally on your device using browser storage (IndexedDB and localStorage) and a service-worker cache. This local data stays on your device and is managed by the App; clearing your browser/app storage removes it.
6. How we protect information
SafeFlash uses administrative, physical, and technical safeguards intended to protect information, including encryption in transit, encrypted storage, access controls, session limits, and account lockout. No method of transmission or storage is perfectly secure, but we work to protect information consistent with our obligations as a Business Associate.
7. Data retention
SafeFlash retains Customer Data for as long as an account is active and as directed by the Customer, then as required by the Business Associate Agreement and applicable law. Account and technical information is kept as needed to operate the Service and meet legal obligations.
8. Your choices and rights
Because most data in ChartSafe is controlled by the Customer (the practice), individuals seeking access to, correction of, or deletion of their patient information should contact the practice that provides their care. Customers can contact SafeFlash about their account information using the details below.
9. Children's data
ChartSafe is a business tool for healthcare practices and is not directed to children. Patient records may relate to minors; that information is PHI handled by the practice under HIPAA, not under this notice.
10. Changes to this notice
We may update this notice. For material changes we will provide notice (in-app or by email) and update the effective date above.
11. Contact
SafeFlash LLC 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, USA Bryan@chartsafe.app